Thursday, September 02, 2010
A Svelte 396
Jason is probably the kindest soul I have ever met or will ever know. My first encounter with him was when I stopped some bone head kids from continually teasing him with words like "Fatso", "Big dummy", blah, blah blah. I remember asking him why he did not grab them and crush the life out of them. He is strong like bull. He only said that they were just being mean because they didn't know any better. And he knew that hurting them would be the wrong thing to do. I have always thought that was so very cool and an indication Jason was not "special", just different. Very different.
Jason's calm demeanor and simple view of Life has more than once brought me back from some edge I found myself too close to. Case in point was this past Saturday. This past Saturday that has to rate as one of my top ten worst days at the bike shop.
I am not used to dissatisfied customers. Oh, I have had a fair share over the years, but I focus my business on customer satisfaction first, money in my pocket second. Saturday, it seemed every consumer who crossed my threshold had a hair across their butt. Must have been 4 or 5 in a row. It was awful. I actually left the store and took a walk. Door hanging open, register right there to be picked, bikes left vulnerable. I just had to escape for a few moments.
All the while Jason sat in his chair at the back of the work area and looked at his wheels. When I came back in, "You can't please everyone Mike, and tomorrow is another day. And tomorrow you get to go for a bike ride. "
I looked at him sitting there calmly studying one of his new wheels and I began to chuckle. Here's a man whose life choices are severely limited and have been his whole life. A man whose health situation may mean he never sees age 50. If anyone should have a shitty outlook on Life it should be Jason. Yet he accepts things as they are.
And here I was getting all pissy over anal retentive consumers. What a flounder I am.
Thank you Jason. You are indeed my good friend.